Ask Donkey often receive questions on moving tips, relocation advice and how to get a moving quote. Below are a few of our more frequently asked questions we receive from people looking to move their household or office furniture:

Q: Who / What is Ask Donkey?
Answer: Ask Donkey is an independent, unbiased quotes distributing system; giving anyone who requires a furniture removal quotation access to several removal companies through one application.

Q: In which areas are Ask Donkey operational?
Answer: We operate nationwide, with relocation companies from all 9 provinces. We also assist with international removals to & from various destinations abroad. By completing the 4 Easy Steps you will be able to compare moving quotes within 24 hours.

Q: What is the Cost to obtain quotations?
Answer: Nothing. This is a free service to you.

Q: Once I’ve appointed a Removal Company, who will receive the payment for my removal?
Answer: As soon as you have selected the best quotation to suit your requirements from one of our partners, you will deal with that  moving company directly. You need only contact Ask Donkey again out of your own free will to give us feedback or suggestions. These can be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Q: Will my personal details be secure?
Answer: Your details will only be sent to the companies listed on Ask Donkey. Your details will not be distributed to any other company / individual not related to this website.

Q: How soon can I expect my quotations?
Answer: We request all our relocation partners to respond to relocation quotation requests within 24 hours. If you have not received quotations within 24 - 48 hours, please contact us by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , in order for us to assist accordingly.

Q: How often can I make use of this service?
Answer: As often as you require a relocation company. Just bear in mind that the quotations may vary each time you request a quotation, as each individual relocation company has their own factors that influence quotations, i.e. peak time slots, peak seasons, distance traveled, etc.

Q: Is there a limit on the size of my move?
Answer: No, as long as it is related to the removal of household or office furniture & goods, you may request a quote – big or small.

If you would like to get Moving Quotations from our trusted moving companies, then start the process by filling in your details in the Four Easy Steps, or if you are interested in finding out more about becoming a Moving Partner, contact us and we will gladly be of further assistance.